The decimal point will remain illuminated after the slow drain error display has expired to draw the attention of the owner or attendant. This is a fatal error. If the user control was replaced, set dipswitch #1 to the same setting as the previous control. The control detected that the water level dropped more than the acceptable level. Machine did not drain, maximum drain time exceeded or water sensed at end of spin. Ensure that drain hose meets drain height restrictions. Firmware load failed. To clear this error the door must unlock or open. Cycle is aborted and Cycle Aborted Error Menu is displayed. Machine is possibly overloaded, the brakes not functioning properly or transmission not functioning properly. This error occurs when there is a problem with communications between the front-end control and the motor control. Make sure under pressure switches are wired correctly. Check if the machine is supplied with compressed air and supply if necessary. Common solutions for: Speed Queen Dryer makes noise. Check heater thermistor and thermistor wiring for damage. No service should be needed. Unpower to clear error. Error occurs at the wash action when the air suspension, due to some problem, is without compressed air. Make sure inverter is energized. Drain Error (control sensed water in the tub at the end of the cycle). Make sure door lock solenoid switch is functioning properly at the inputs menu; if not, replace computer. Make sure there is a battery in place and that it has power. The bimetal/spring is checked each cycle to make sure door cannot be opened immediately when power is switched off. Replace temperature sensor. Will try to reset one time. Check card reader, control and harness. "HK provides first-rate customer support before, during and after the sale. Check motor of ventilator and electrical installation. Try cycling power to machine. We also have installation guides, diagrams and manuals to help you along the way! Check functionality of pneumatic lock system and repair or replace anything defective. Maximum number of tilts was exceeded, skipping the final spin. The control will enter Machine Error mode when the error is set. To clear this error, cycle power to the machine. Program correct or complete wash data. When error occurs during communication, control records error. Card reader initialized, communication lost. Physical open in the thermistor circuit. Check the wire harness from the lock to the output board. Make sure mechanical functionality of door lock is good and replace door lock system if there is a problem. Re-aim micro-wand and try again, Manually enable IF on control and re-aim micro-wand and try again, Close door if open. If control detects water leak or related problem during cycle, control will record error and display “Water Leak Detected”:Drain Valve or :Fill Valve at end of cycle. Master control cannot communicate with motor control. Switch fails to open at end of cycle. Featured Video. Clean lint screen and inspect exhaust venting. If machine is not filling with water, refer to Fill Error troubleshooting. Error occurs when the machine is not calibrated. Unpower the machine and check the belt and pulleys for issues. Enter your details below and one of our team will get back to you shortly. Also for: Stt30, Stt45. Check air pressure system and repair as needed. Replace drive board if error persists. Door does not lock immediately upon closing (open and reclose door) or doesn’t unlock 5 seconds after cycle completion. Also check door lock wire harness for damage or disconnection. The front end control reads that the supply power to the unit is incorrect. Power down machine to clear. Caused by pulling on door while locked or about to lock. Inspect wiring at inverter. Most Common Problems. Make sure connectors on both sides of communication cable are still connected. Refer to errors 13 and 14. Check door lock circuit and inspect door lock mechanism. This complimentary Resources Section is just one way HK helps support you and your laundry." Speed Queen dryers are equipped with a safety feature called motor overload protector to safeguard the components of the machine. The door is opened or unlocked during the operation of the machine. Try card again. Re-aim micro-wand and try again, This error occurs when an invalid codes has been downloaded from the micro-wand to the electronic control. Wait for 1.5 minutes for error to clear. Replace the motor brush blocks. Make sure there is 24VDC power supplied to the signal conditioner weighing system. Check the brake control signal wiring that commands the brake air pressure valve and repair if faulty. Make sure door lock coil is functioning properly and replace if necessary. Use card with correct security code. Check wiring. Try cycling power to machine before replacing drive board. Check auxillary heating systems, inspect temperature sensor and check water safety level switch. Updating wash computer software might help discover what inverter error code really occurred. If overcurrent security is not closed after 15 minutes, it is defective and should be replaced. When fill alarm time is exceeded, control records error. Output board not operating properly. Error occurs when during wash cycle the load on one load cell is over 1000 kg (2205 lbs). Replace if inoperative. Switch machine off and on again. Power down machine. Door is not closed during an active cycle. Make sure wiring does not have a short circuit and repair if necessary. Re-insert audit card and wait until machine prompts for card removal. When the cycle has been completed and if the control has saved a Max Temperature Exceeded Error, the control shows the error for one minute after the door is opened or a key is pressed. Refer to Programming Manual if you continue to get errors. Defective speed sensor (IF machines only). Power down, power up and try again. Make sure water inlet valves are functioning properly. If water flow is slow, increase value of max fill time. Service the service door or coin vault switches. Contact manufacturer if problem persists. Incorrect password is used for entering test menu or editing menu. This error occurs when the water level raises above the hole of the overflow tube. A range of codes from 500-533 will be shown. Error will display after door is opened in End of Cycle Mode. Check wiring. Make sure correct machine type is selected. If during the wash cycle the washer computer detects the door switch is not closed, the machine will immediately stop all functions and the door will stay locked. Check Machine ID connection. Make sure supplied water temperature is not too hot. Occurs when input for unbalance detection for F machines is high. Check drain valve and replace if it’s losing water. If the problem persists, check that the security code is correct. Change front end control to one for a frontload washer. Make sure there is continuity in the wiring and repair as needed. Water supply faucet closed, kinked or twisted fill hoses, filter screens plugged, no voltage from output board to the water valve (refer to appropriate schematic) or low water pressure. Make sure there is continuity in the wiring and repair as needed. Error occurs when heating is not restarted at wash sequence when water temperature of bath is below its normal programmed value. Clean chip card and card reader contacts. Replace user control or drive board with the correct part. Check the heating elements and if they are not heating, repair the wiring or replace thee heater elements. Check temperature sensor and replace if damaged. Check wiring to heat elements and thermistor for damage. Check for draining issues, check that drum spins freely, and make sure no small items are lodged between drum and outer tub. Speed Queen Topload and Frontload Washer Fault Codes Alrm - Break In Alarm Door - Service door or coin vault switches. Inspect drain valve and check drain output. Check load size and type. Once Cool Down portion of cycle ends, control will continue displaying error message until power is cycled or BACK keypad is pressed. Card my need to be replaced. This error occurs when the cycle counter of the electronic timer has reached the programmed value for service due. End cycle. Verify correct EProm is in machine. It will clear after 1 minute or until the Power/Cancel keypad is pressed. The programmed error time may also need to be increased if there is low water pressure to the machine. Check that the harness from the motor to the drive board is fully plugged in on both ends and that there is no damage to the motor harness. Once all three occur, control will return to Idle Mode. Occurs when electronic timer detects water is not drained after 3 minutes in a drain or spin sequence. Try card again. Check if the correct water inlet valves have been programmed. Get in touch! Speed Queen washers aren’t widespread, so repairing them can be quite challenging even for service centers. Communication failure. After cooling machine down below 80°C (176°C), repair the drive. When the motor overcurrent security has tripped, the motors are switched off. Wrong display type programmed. To clear this error the machine must be powered down. Power down machine and retry. The programmed water level was not reached after 80 minutes. The tilt switch is activated at the start of a cycle. The error will be accompanied by a symbol to indicated which sensor is causing the error. Make sure correct machine type is selected. If necessary, use a multimeter to test the outlet. Our Customer Support Team is available from Monday to Friday (9am – 4pm Central Standard Time). Once error is cleared, control will go back to previous mode of operation. If control detects water leak or related problem during diagnostic test, control will record error and display “FAIL”:Drain Valve or. Door is unlocked during a running cycle. Control level does not match between the Machine ID Control and Front End Control (A4 vs. A2). The machine must be unpowered to clear this error. Profitable Speed Queen Laundromats Leverage Technology to Raise the Customer Experience to New Heights [Ripon, Wisconsin, Nov.12, 2019] Alliance Laundry Systems, the global user 2020-01 … If wiring is ok, replace output board. The “Start/Pause" pushbutton" flashes red": The “Start/Pause" pushbutton flashes red. Incorrect functioning or connection of the tilt switch when you start a cycle. If wiring is correct, replace the lock. This error will occur each time the door lock sequence cannot be finished once started. When control senses temperature greater than 210 + 4 °F during an active cycle, control will enter Cool Down portion of cycle, display error message, and turn on audio signal. This error occurs after a machine software update or when the machine is started for the first time or also after the control board has been replaced. When error occurs during IR communication, control records error. Unpower to clear error. Communication failure. Power down machine to clear if Auto-Shutdown is on. Check wiring, replace tach generator and check contacts A, B, C or D of MICRO 9 control. Check control and replace if inoperative. Repair or replace anything faulty. Typically a small item is lodged in the propeller of the pump on pump machines. If error continues, check for damage to Machine ID Control and harness and/or replace Machine ID Control with a correctly configured Machine ID Control. Inspect wires to the fan motor centrifugal switch. second on/one second off to indicate a motor failure error. Replace the rotation sensor as needed. When control senses temperature less than 0. Check if out of balance switch is broken and replace. This error occurs only if enabled by setting dip switch #4 to ON. Once Cool Down portion of cycle ends, control will continue to display error message until power is cycled to machine or BACK keypad is pressed. Cause/Corrective Action. Power down the machine, power up and try again. Replace output board. Hope it will help and the dryer will function as the new one! The control will first drain for 90 seconds and then turn off all outputs and turn on the Machine Error Tone for 15 seconds. First check that door is fully closed. Unpower to clear error. 02:31. Cycle is stopped and Stopped Error Menu is displayed. Clear the decimal point by pressing the START keypad three times within five seconds or by cycling the power to the machine. The control will enter Machine Error mode when the error is set. Make sure the correct version of software and programming is being used. Control sense temperature greater than 220ºF (104ºC). If fault is persistent, contact manufacturer. No communication or incomplete communication between inverter and mainboard. If converter is out of order, replace it. Press the Power/Cancel keypad to turn control back on. Check that the cycle contact MICRO 9 closes. Error occurs when door lock switch stays locked when outer door has been unlocked pneumatically and opened by hand. The motor or one of its electrical phases is not connected. Check contactor power supply motor drive and replace contactor if it is broken. Continuity should be uniform between phases L1 and L2, L2 and L3, L1 and L3. Error can be canceled by the STOP key after the fan motor has cooled down. Incorrect wash data - a wash component is created with incorrect length. Turn #1 OFF. 4. It is considered to be highly effective and as all the appliances has its own guarantee period. Check network cable and replace if faulty. Download card contents to PC and clear card for re-use. Make sure coin drop is functioning and replace if necessary. These errors occur if the USB is not found, if a file is not found during an attempt to read from a USB, if an export failed when attempting to write onto a USB or if an import failed when attempting to read from a USB. If problem is repetitive, inform manufacturer. If faulty, replace temperature sensor. Wrong card. 9 possible causes and potential solutions . If cycle counter has not been reset the message will appear again at the end of the next wash cycle. Check whether ignition electrode glows. A Drain error will occur if the tub is not empty after a spin cycle. If out put relay that power door lock coils is broken, replace the wash computer. To clear this error the door must either open or lock. Door does not lock within 15 seconds of closing it or 3 minutes after cycle completion. Power down machine. If water is dripping into the tub, unplug the machine. Inspect the water inlet supply, water inlet valves, drain valve and water level switch. Redistribute load and retry. This is normal. Check for leaks from the outer tub, and tub seal. Using test program, test temperature sensor. This sequence is repeated as long as the Shorted thermistor error is sensed. Door lock solenoid switch closed failure at cycle end. Check the switch for correct operation. of water, the drain will be opened. Verify flat cable is connected. If overcurrent security is not open, check if both motor securities are open. If fault is persistent, contact manufacturer. Error occurs during wash cycle. Once error is cleared, control will go back to previous mode of operation. Check heating connections, cycle power to machine. Water level not reached after 15 minutes. Under pressure switches are off (gas heating only). Crosswise folding device or stacking device error. If moisture sensor circuitry detects a load present signal read consistently (every second) for a ten minute period without user input, control will declare, a load sensed. Make sure dedicated inverter parameters have been loaded by the wash computer. When error occurs during network communications, control records error. If control attempts to turn on fan motor and fan motor contactor is sensed closed but Fan Motor Centrifugal Switch fails to close, control will go into Cool Down portion of cycle, display error message and turn on audio signal. If out put relay that power door lock coils is broken, replace the wash computer. Replace output board if wiring is not damaged. This error occurs when there is a problem with communications between the front-end, control and the motor control. Unpower to clear error. Cycle will continue, no user input required. If there is a leak during the water leak detection of the cycle an error will display after the door is opened at the end of cycle for 1 minute. Make sure drain tube is not blocked. Make sure sensor is not damaged. Control will continue displaying error message until it returns to Idle mode. Check load cell wiring and repair if faulty. Non-Fatal Error that will appear during the running cycle without affecting the cycle. Disconnect power and restart machine to reset, Open and close door. If slow drain error occurs during cycle, control records error and displays “Slow Drain Detected”. Replace inoperative heater circuit components. Control detects door open. If fault is persistent, contact manufacturer. When the feature is enabled, the dryer shuts down. Many times a loose pin or wire is at fault for this error. This error will be cleared when the door is opened at the end of the cycle. The cycle's programmed water level was not reached within 15 minutes. Machine experienced a long power fail or has been unplugged during Delay Start Mode. Video. Once Cool Down portion ends, control will continue to display error message until power is cycled to machine or correct keypad is pressed. Replace drive board if error persists. Communication failure. Make sure door lock system is functioning correctly and repair anything faulty. Check wiring to valve and repair. Be sure the switch is functioning. After the inspection, the number of cycles should be reset to zero. NOTE: To avoid error code "E Ht" on steam-heated tumblers, the Auto Ignite Retry (AIg) must be reset from the factory default of 3 to disabled (0). Get free expert DIY tips, handy support, troubleshooting help & repair advice for all Speed Queen Equipment products. Repair ore replace door lock solenoid switch and door lock coils if not working properly. Machine did not drain or maximum drain time exceeded or water sensed at end of spin step. When error occurs during a cycle, control records error. Check communication cable, SR-drive, motor and power cable. Error occurs when the tacho is not sending a feedback signal to the SR-drive. Another possible cause of this error is that the heater contactor/relay is stuck on. Error occurs when at startup door lock is locked locked with door open. Check rotation sensor. NOTE:on some computers this sets free dry; if display shows Cd dryer is set for coins, press High Temp for free dry setting. Front end control and output board cannot communicate due to a break or disconnect of the main harness to the two controls. If the door doesn’t lock in 15 seconds in Door Locking Mode or the door doesn’t unlock in 3 minutes in Door Unlocking Mode, the control will enter Door Lock Error Mode. Make sure door lock system is functioning properly and repair or replace if defective. Occurs when water filling is not restarted at wash sequence when water level of bath is below its normal programmed value. Press STOP button and the screen for entering the configuration menus password is automatically displayed. Possible causes are: 1) thermistor, 2) wiring between control and thermistor or 3) control. Check the door switch at the inputs menu and if not functional, replace wash computer. The control will continuously monitor the Machine Status for an indication that the maximum water temperature is exceeded. Inspect wiring at clock. Refer to Programming Manual for list of error codes related to this drive error. Remove any lint build-up around thermistor. Check the mechanical functionality of the door lock and if it’s not functioning properly, replace the door lock system. Error occurs when real time clock is not connected to wash computer. Unpower to clear error. Control senses temperature less than 0ºF (-18ºC). Program correct wash data and correct length. Inspect lint screen and ductwork. Check for an unbalanced load. When the motor overcurrent security has tripped, the motors are switched off. If input of wash computer is not functional, replace wash computer. Dead short int he thermistor circuit. A Fill Error is indicated by the control repeatedly flashing the IN USE LED twice separated by a one and a half second pause until the control is powered down. Check the door lock coil and if it’s not functioning properly, replace it. Inspect lint screen and ductwork. Motor print board is not receiving tach pulse from MICRO 9 control. Control will ignore all user inputs and display error message. Make sure air hose on electronic sensor is air tight and doesn’t contain any water. Replace board if faulty. Speed Queen Topload and Frontload Washer Fault Codes Alrm - Break In Alarm Door - Service door or coin vault switches. Repair or replace if either are defective. Unpower to clear error. If problem persists, replace thermostat. Check the door switch at the inputs menu and if not functional, replace wash computer. Control senses open loading door during cycle and records error. Replace if needed. Allow up to 20 seconds for this condition to clear. If Ignition Control Module (ICM) fails to ignite gas valve ICM will send an ICM Lockout Alarm to the control.If ICM needs to be manually reset, when control receives ICM Lockout Alarm it will display Cycle Stopped Menu with text prompting user to press START/ENTER keypad. When drain alarm time is exceeded, control records error. This error indicates when a frequency inverter fault is detected or a fault of function or configuration parameter related to the frequency inverter. This error occurs if the water level exceeds the maximum water level. Check if the wire bridges at the terminals of the inverter are present and are making electrical contact. Error may occur during communications. Check if airflow switch opens at end of cycle. Make sure wiring is correct. Pressure switch fails to open in 30 minutes (or other programmed length of time) in any fill agitate cycle or maximum fill time exceeded. Make sure central soap dispensing system operates correctly and repair if faulty. If error persists, replace control or card reader. Featured Video. If error persists, reader or control board is faulty. Inspect door lock mechanism. Replace sensor. Water was not drained after three minutes. If problem persists, replace drive. When cycle is completed, control records error. Display shows Communication Error Menu for 3 seconds. If it happens only at start of spin, replace motor. If the watch dog has been activated, error 90 is logged in the error log register. Also check Pin H2-7 on the front end control to ensure good connection between front end control and drive board. Hardware failure. Ensure sensor harness is plugged into the front end control, replace the sensor if the harness is damaged, clear any blockage to the pressure tube or bulb. If it still fails to unlock, check door lock and latch for damage. Redistribute load and run cycle. 750,380. The error will be accompanied by a symbol to indicated which sensor is causing the error. If error persists, card may be inoperative. If motor is defective, security will open when machine is restarted. Output board enable relay is shorted. Replace the temperature sensor as needed. When error occurs during a cycle, control aborts motor movement, control records error. Error occurs when the overcurrent thermal protection on both motor thermal protections are opened during spin sequence. This is the second set of Speed Queen Washer/Dryer that we have purchased. Fill level is not reached within 30 minutes in any fill step. Open and reclose door. Overflow Error (control was not able to lower the water level within 5 minutes). On models where stove and cabinet limit thermostats need to be manually reset, thermostat(s) must be reset prior to cycling power or control will return back to Error Mode.

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